Cloud hosted business phone systems are now more common, accessible, and easily adapted by SMB’s, Midsize to Enterprise businesses than ever before. There is a full suite of cloud services that includes:
- Integrated phone system
- Video conferencing
- Messaging
- Contact center
- Backup
- Disaster recovery
What is Cloud-based Phone Service with NTi Technologies?
NTi Technologies can help you manage your hosted phone account through a wide variety of value-add strategic offerings, such as:
Experience — NTi has been around for a very long time (since 1987!) and we have the expertise to advise our clients on picking the right system with the best options to meet their budget and improve efficiencies.
One call resolution—We’ll act as a single point of contact for all service-related issues, adds, changes, and moves. You’ll no longer have to deal with frustrating phone trees or calling AT&T for help or more information.
Cloud Strategy—Don’t pay for more than what you need! We’ll help you develop a custom strategy that controls costs, improves security, and keeps your staff connected.
Procurement of cloud services—NTi will coordinate the carriers/vendors for all hardware installation components, including acting as a project manager for fiber construction. We can even provision the team that handles the installation of all related services.
Looking for Premise Phone System Service? NTi offers same and next day service on your traditional phone system needs!
Bringing Teams Together from Anywhere, Anytime
Messaging. Voice. Video. File Sharing. Chat. Contact Center. Integrations. All-In-one. With hosted phone services, your employees can be there without actually being there. Set your business up for success with the fully integrated communications platform that goes anywhere you go. Fully integrated unified communications and collaboration solution in one seamless and intuitive experience.
Unified Communications
Fully integrated business phone system with video, chat, file sharing, contact center and more.
Easy-to-use cloud-based communications platform helps easily manage team communications and collaboration.
- Allows mobile devices to become part of the phone system
- Increases workforce flexibility with any device accessibility
- Integrates chat, text messaging, video, screen sharing, file sharing
Contact Center
- Customizable contact center with customer integrations, workforce optimization, and more.
- Highly flexible solution including easy deployment for remote / home workers.
- Scalable from the smallest call-centric teams to large omni-channel environments.
- Streamlines incoming inquiries from multiple channels using smart routing and delivers context to agents for optimal customer experience
Video Conferencing
High-quality Video Conferencing solutions with built-in collaboration tools for any size business.
With one-click video meetings, stay connected no matter where you are in the world. Go from sharing ideas to delivering work, all in one place.
- Start a video meeting right from a messaging thread.
- Share your screen so everyone’s on the same page.
- Manage the conversation flow with in-meeting chat.
File Sharing & Collaboration
File sharing, co-editing, and collaboration with real-time file backup and antivirus protection
Improve team collaboration, streamline workflows, and increase decision-making speed. With direct access to the application from any device, teams can review recent files and backup documents quickly, no matter their location.
- Save, synchronize, and share the latest document versions from any device.
- Protect documents and revisions with real-time backup.
- Safeguard files and the organization with antivirus protection.
Backup & Disaster Recovery
Secure data storage, management, and disaster recovery in the cloud
Having a solution that has a broad set of fully integrated services to manage and protect critical proprietary information and data means safety. security and ease of mind for your company.
- Comprehensive management and recovery services
- Data retention and archiving are set by customized recovery points
- Fixed and Variable Billing options designed to meet the optimal storage requirements
Extended Integrations for Everyone
Connecting powerful voice, chat, video conferencing, and contact center functionalities into everyday business applications. With the right solution you can bring along your favorite business apps. No more back and forth to and from different applications. Just one streamlined experience with all the tools you need to get work done.
Delivering Customer-Significant Savings
NTi offers a variety of different business benefits including significant cost savings. Don’t waste money on business communications! See how much you could save by switching to the best matched solution for your business!
A Stress-Free Cloud Experience
Havin a designed platform meant for you is what makes for a stress-free cloud experience that includes the following benefits:
- Security—Advanced protection against malware, viruses, phishing, and hackers
- Compliance—Built to help healthcare, legal services and financial firms stay compliant
- Reliability—Ready when you are, whether you’re in the office or working remotely
- Scalability—30+ integrated apps that are easy to add as your business grows
Everything Your Team Needs for Cloud Based Connections
NTi Technologies has decades of experience helping our clients select, implement, and manage their technology-based needs. We can help you choose the best options and equipment that will meet your budget while improving efficiencies. Contact us today to learn more—our knowledgeable experts are ready to answer any questions you may have.